Copyright © 2024 | Shuttler LLC Impressum
as of July 10th 2023
This English version is created only for informational purposes, legally binding is the German version of the document.
The General Terms and Conditions apply to the use of the personal, electronic or telephone mediation services offered by Shuttler, with which transport services are mediated between the passenger and the carrier.
The customer concludes a contract of carriage with the carrier for the purpose of carriage. The carriage of passengers is subject to separate terms and conditions (Terms and Conditions of Carriage), which depend on the respective contractual carrier. The carrier’s terms and conditions of carriage are accessible on the Shuttler website.
The contractual partner for the arrangement of journeys is Shuttler GmbH with its registered office in Zurich (Hardturmstrasse 161).
In matters concerning the carrier (including rebookings, cancellations, additional services), Shuttler may represent the carrier in accordance with the carrier’s conditions of carriage.
The services that can be booked via the Shuttler must be paid for with major credit cards.
Shuttler may provide for other means of payment.
Shuttler may charge a fee for payment methods that represent additional administrative expenses.
Shuttler may offer general or personalised vouchers for payment of services on the Shuttler.
Shuttler may offer special discount codes or other benefits.
Trading of vouchers or discount codes is prohibited.
Shuttler can exclude individual customers from using the brokerage services via Shuttler for up to six months if they violate the following rules:
a. Criminal behaviour (including assault and harassment) towards employees or property of the carrier, employees of Shuttler or other passengers.
b. Riding without a valid ticket
c. Trafficking in vouchers or tickets
d. Misuse of the Shuttler data processing system.
In the event of minor cases, Shuttler will issue a one-off warning valid for six months.
The carrier’s services booked via Shuttler can be cancelled again via Shuttler.
The carrier’s conditions of carriage are applicable.
Shuttler guarantees the following minimum conditions irrespective of the Conditions of Carriage of the carrier.
Shuttler guarantees the following minimum conditions irrespective of the Conditions of Carriage of the carrier.
All other additional services including extra luggage, transport of skis or bicycles are subject to the conditions of carriage of the relevant carrier. It is recommended to contact the relevant carrier beforehand.
Shuttler guarantees the following minimum conditions irrespective of the Conditions of Carriage of the carrier regarding passenger transport:
In principle, Shuttler is only liable in the event of intent or gross negligence for errors in the mediation and booking process.
Any further liability on the part of Shuttler for property damage or personal injury is excluded.
Swiss law shall apply. The place of jurisdiction for disputes arising from the contractual relationship between the customer and Shuttler is Zurich (CH). Should individual provisions of the Swiss legal system at the time of the conclusion of the contract contradict these GTC, this shall not affect the validity of the rest of the GTC.
Partner | Contact | Terms and Conditions |
---|---|---|
Caplazi Transport | Riehenstrasse 151, 4058 Basel | Conditions of Carriage Standard Version |